Monday, August 24, 2020

The Indonesian Tourism Industry Tourism Essays

The Indonesian Tourism Industry Tourism Essays The Indonesian Tourism Industry Tourism Essay The Indonesian Tourism Industry Tourism Essay The capital city of Indonesia, Jakarta with a whole populaces of 9.6 million ( BPS, 2012 ) with five nations viz. West, East, North, South and Central, has positive monetary developing since period 2000 to 2011, which to a great extent was continued by the three boss parts, for example, ( 1 ) financial, existent domain and concern administrations division, ( 2 ) exchange inn and eating house area and ( 3 ) creation segment. ( BPS, 2012 ) The expanding of monetary developing offers effects on the touristry business in Indonesia. In January 2011, the Culture and Tourism Minister of Republic Indonesia declared the supplanting of Visit Indonesia Year belittling with Fantastic Dutch east non mainstream players as part of touristry run that normal to pull 7.7 million remote tourers and deliver $ 8.3 billion of gross. Though 50 % of this gross will be created from gatherings, show and presentations that will take topographic point in grouped topographic point in Indonesia. ( The Jakarta Post, 31st December 2010 ) . Jakarta, where the cardinal specialists, exchange, administrations and industry are situated at, makes Jakarta a completion for concern explorers or as a specialists cardinal gathering. In add-on, with the finishing establishments at JIExpo Kemayoran in North Jakarta, Jakarta Convention Center in Central Jakarta, Balai Kartini in South Jakarta, Semanggi Expo in South Jakarta, Jakarta will go one of the touristry finish for MICE ( Meeting, Incentive, Convention, and Exhibition ) concern. ( Sarya, 2011, p.16 ) Table 1. : The measurement of figure of worldwide tourer coming to through entryway Air terminal Year 2008 2009 2010 2011 Soekarno Hatta, 1,464,717 1,390,440 1,823,636 1,933,022 Ngurah Rai, 2,081,786 2,384,819 2,546,023 2,788,706 Polonia, 130,211 148,193 162,410 192,650 Sam Ratulangi 21,795 29,715 20,220 20,074 Batam 1,061,390 951,384 1,007,446 1,161,581 Juanda, Surabaya 156,726 158,076 168,888 185,815 Adi Sumarmo 19,022 16,489 22,350 23,830 Minangkabau, 40,911 51,002 27,482 30,585 Others 1,257,939 1,193,612 1,224,489 1,311,468 Total 6,234,497 6,323,730 7,002,944 7,647,731 Starting: Biro Pusat Statistik, 2012 Table 1.1 shows that the global tourers who showed up through Jakarta s International Airport viz. Soekarno Hatta, have expanded twelvemonth to twelvemonth which in 2011, it came to about 1.9 million. The whole worldwide tourers who came to Indonesia in 2011 have about arrived at the sign of the Culture and Tourism Minister to pull 7.7 million outside tourers. Lodging Industry For some huge states like Jakarta, which has many concern exercises, lodging gets one of the most gainful pay delivering belongingss ( Internal data Colliers International Indonesia, 2012 ) . There are four advantages from lodging industry for a state ( Medlik A ; Ingram, 2000, p.4 ) , which are, In certain nations, lodging as an alluring power of visitant who bring passing influence and who will in general pass more cash than they do when they are at place. This visitant payment power often gives huge part to the monetary framework gross of a state. In Jakarta, inn, exchange and eating house division is one of top three segments which give a greatest part in GDP for generally mature ages. From period 2009-2011, inn, exchange and eating house segment has contributed 20 % for DKI Jakarta s GDP ( Gross Domestic Product ) . ( BPS, 2009 2011 ) In nations which having outside visitants, inns play enormous capacities as outsider cash workers which can give huge part to their state s equalization of installments. For states which have little prospects of fare may accept lodgings as their outsider money workers. Lodgings can flexibly numerous occupation risks that this capacity is of import for nations which have little figure of beginnings of business, where they add to local turn of events. Lodging can move as a medium to promotion the stocks of different businesses. To a great extent inn are provided with supplement, drink and different consumables which bought from nearby husbandmans, anglers and different suppliers. Utilizing nearby stocks in their administrations makes this lodging non simply can loan directly to their financial framework gross to state as an outsider cash workers however close to in a roundabout way as a trade foundation to progress other neighborhood ventures. Lodgings may go cultural movement Centers for nearby individuals and habitually their eating houses and different establishments can pull neighborhood use. The positive macroeconomic becoming supports the positive developing of lodging gracefully in Jakarta, as a react from inn bunches for the positive developing of room request. Some inn bunches extend their inn connection by expanding their figure of lodging, for example, Tauzia ( neighborhood link ) which its inn bearing will create 23 inns until 2012, comprise of 15 units Harris Hotel and 8 units of Pop Harris. Next, there is the Accor bunch ( worldwide connection dependent on France and the biggest administrator of lodgings in Asia Pacific ) program to spread out their web across Indonesia from 40 inns in 2011 to 100 inns by 2015. PT Surya Semesta Internusa Tbk ( SSIA ) , who own and deals with the 5-star Gran Melia Hotel Jakarta and Melia Hotel Bali, plans to spread out its gross in the genial gathering market by building up a spending inn web in 2012. The expanding figure of inn for a spending lodging to a five stars inn for period 2000 2011 are appeared on the Figure 1.2, ( from the period 2012 2015 are projection figure ) , Starting: Adopted from informations interior Colliers International Indonesia, 2012 Figure1. : The lodging gracefully in Jakarta by figure of inn from period 2000-2015 Starting: Adopted from informations inner Colliers International Indonesia, 2012 Figure1. : The lodging flexibly in Jakarta by figure of room from period 2000-2015 In view of the Figure 1.2, the flexibly of lodging since 2000-2011 are ruled by 5-star inn and 4-star inn, while until 2011 there were at that point 37 five-star inn and 35 four-star inn in Jakarta. These inn bunches which play in Jakarta inn advertise comprise of universal and nearby exchange names. Some of worldwide exchange names Indonesia which the creator would wish to advert are Holiday Inn, Sheraton, Four Seasons, Kempinksi, InterContinental, Hilton International, Ritz-Carlton and Mandarin Oriental. While the neighborhood exchange names other than strongly work to build their ain connection, from Santika, Mulia and Sultan to the Sahid Group and numerous others. The Emerging of Budget Hotel in Jakarta The build of Budget Hotel in Jakarta started to develop in 2006, started by the Accor Group, France with the Hotel Formule1, which intends to build four other region of this inn in Bali, Semarang, Yogyakarta and Jakarta. At that point followed by Santika Group with their Amaris Hotel that until 2012 holding 22 Amaris inn and intending to spread out the link by including another 13 Amaris Hotel. Essentially the key members in spending inn advertise are inn bunches who as of now have built up their star lodging ironss, and on the grounds that they can see the conceivable market and request of spending inn, they include one line in their connection for spending inn. A portion of the lodging bunches are appeared in Table 1. : Hotel gatherings and their exchange name on star and spending lodging. Table 1. : Hotel gatherings and their exchange name on star and spending lodging Inn Group Star Hotel Brand Spending Hotel Brand Aston International Aston Hotel ( 3 Star ) Fave Hotel Accor Group Terrific Mercure ( 4 star ) Novotel ( 4 star ) Pullman Hotel ( 5 star ) Ibis Budget Hotel ( previously Formule 1 ) Grahawita Santika Santika Premiere ( 4 Star ) Santika Hotel ( 3 Star ) Amaris Hotel Tauzia Hotel Management Harris Hotel ( 4 Star ) Pop Hotel PT Intiland Development Amazing Whiz ( 3 Star ) Marvel Hotel Starting: Adopted from informations interior Colliers International, 2012 Spending lodgings are known for its low menu inn ( Barrows A ; Powers, 2009, pp.273 ) , where invitees can see staying at great quality inn, with a low money related worth. The invitees pay only for what they use. This will follow in non simply cost productivity for the costumier however close to for the financial specialist. In view of Colliers International Indonesia data 2012, in twelvemonth 2011 there are simply 6 spending lodgings in Jakarta, which are, Formule 1, Menteng by Accor Amaris Hotel, Panglima Polim by Santika Formule 1, Cikini by Accor Amaris Mangga Dua Square by Santika Amaris Soekarno Hatta, Cengkareng by Santika Amaris Senen by Santika In the Figure 1.3 shows the whole figure of spending lodging in Jakarta since rose in 2006 to 2012. Starting: Adopted from informations inside Colliers International Indonesia, 2012 Figure1. : The figure of spending inn in Jakarta from period 2006-2012 The Segment of Budget Hotel The main segment of spending inn in Jakarta is concern explorer. The popularity of concern exercises in Jakarta, which require low fiscal worth alteration with constrained help, has supported spending inn as a main propensity for organization in taking their anxiety modification. In add-on, there is a dislodging work framework among partnership when they will make expansion into another nation. In the age of the 1990s, to manage or ensure the workable for worry in nation which newly started, the organization typically sends an immediate top course ( Hari et al. , June 2011, p.44 ) . Since 2000 s, with the bettering monetary framework and nature of HR, the enterprise started to depute the endeavor at in the middle of bearing degree ( Hari et al. , June 2011, p.44 ) . In add-on, by deputing endeavors to the level of bearing, the costs will be less expensive than coordinating the top course. Those modifications of structure, so sway the movement c

Saturday, August 22, 2020

Ethics and the Airlines Research Paper Example | Topics and Well Written Essays - 1000 words

Morals and the Airlines - Research Paper Example Associations that neglect to go along might be exposed to gigantic fines or other progressively extreme outcomes. Avionics partners have succumbed to infringement of wellbeing guidelines among a few bearers throughout the years. In 2007, the Federal Aviation Administration found that Southwest Airlines had not consented to wellbeing guidelines. The association has gone for a record 59,000 trips without doing the best possible assessments required for such flights. In the wake of understanding this issue, FAA officials enlarged the issue by neglecting to report it and stifling other comparative proof. It was uniquely through intercessions by two informants that the issue was put under scrutiny. A settlement was arrived at 3 years after the fact, and the organization needed to pay 7.5 million dollars for flying unfit shopper planes. The above occurrence is one of numerous that have happened in the course of recent years; another included American Airlines. In 2008 it was discovered that the association had likewise not completed upkeep of their airplanes. They had put numerous travelers in danger and were required to pay a powerful whole of $ 15 million. Hawaiian Airlines was the latest one, and can be a reasonable contextual investigation for morals and wellbeing issues in flight. In a FAA public statement, it was reported that Hawaiian Airlines had been working a Boeing 767-300 trip without directing legitimate assessments of the parts. These necessities were laid out in a 2000 airworthiness direct (AD). This blunder was recognized by the FAA in 2012 when the Airlines’ reports showed that the specific AD viable was not pertinent to the organization. Roughly 5,000 flights had happened on the trip without these assessments. Legal and legitimate mandates are exceptionally basic in the avionics business in light of the fact that without them, people’s lives could be put at dangers. Airworthiness mandates are

Friday, July 17, 2020

Children Pediatric Growth Charts and Eating Disorders

Children Pediatric Growth Charts and Eating Disorders Eating Disorders Awareness and Prevention Print Children Pediatric Growth Charts and Eating Disorders By Lauren Muhlheim, PsyD, CEDS facebook twitter linkedin Lauren Muhlheim, PsyD, is a certified eating disorders expert and clinical psychologist who provides cognitive behavioral psychotherapy. Learn about our editorial policy Lauren Muhlheim, PsyD, CEDS Medically reviewed by Medically reviewed by Steven Gans, MD on September 23, 2015 Steven Gans, MD is board-certified in psychiatry and is an active supervisor, teacher, and mentor at Massachusetts General Hospital. Learn about our Medical Review Board Steven Gans, MD Updated on January 23, 2020 Hero Images / Getty Images More in Eating Disorders Awareness and Prevention Symptoms Treatment Diagnosis  Hopefully, at every well visit, your pediatrician documents your child’s growth on the  CDC growth chart, which plots height, weight, and body mass index (BMI) against age-based averages. Why? Because the CDC growth chart is one of the best tools for early identification of eating disorders (and other problems). Eating disorders most often begin during adolescence, and they can become severe quickly. Research shows that early intervention improves the chance for a full recovery. Unfortunately, most pediatricians are not trained in the early detection of eating disorders. Furthermore, in the face of the current societal focus on obesity, doctors may be more sensitized to a patients weight being over versus under what is expected and miss signs of restrictive eating disorders including anorexia nervosa. So parental vigilance can make a big difference.   Body weight and height are largely genetically determined. Contrary to what commercial diet companies promise and what the war on fat implies, not every individual is meant to be the average weight for their age and height. Consider foot size, where there is a normal distribution. While the average woman today has an 8 ½ shoe size, most do not â€" some will be size 5 and others will be size 10. And so it is with body weight. Not everyone is predestined to have a body weight in the 50thpercentile â€" some will be heavier and some lighter. Checking a Childs Growth for Problems Throughout the Years During the first year of life, the curve along which a child grows to a significant degree reflects environmental factors for the baby as well as in the mother during pregnancy. By around the second year of life, a child starts to grow along a trend line that more accurately reflects his or her unique genetic growth potential. In healthy children height and weight each increase along a fairly constant growth curve. However, some children grow steadily along with the 25  th  percentile while other children grow steadily along with the 50  th  percentile and still others along with the 95th  percentile. Their height and weight percentages may be similar or different. This may all be normal for that child. Annual measurement is recommended so there’s adequate information to determine whether a child is falling off a growth trajectory in a dangerous way. This is one of the reasons for yearly pediatric appointments. If you change pediatricians, it is a good idea to have the growth records transferred so that a complete record is maintained.   Of note, many children and adolescents who develop anorexia nervosa do not experience actual weight loss. However, they are usually supposed to be growing at this age â€" it is common for children to gain 30 pounds as they go through puberty. Failure to gain weight can be a sign of malnutrition and as dangerous as actual weight loss. Malnutrition during puberty  can lead to weak bones  and permanently stunted height. Failure to gain weight in a growing child should be a cause for concern. It can mean an eating disorder or a multitude of other health issues.   Growth curves are also used by professionals in establishing target weights for recovery, and research shows these curves are the best method for determining an individual’s treatment goal weight (more accurate than using BMI) when they are available. They can help a professional to accurately estimate the weight at which females will resume menstrual periods following amenorrhea (loss of menstrual periods due to malnutrition).   Falling off the growth chart trendline for either height or weight can indicate a potential problem. For example, if a child who has always tracked along the 75thpercentile for either height or weight suddenly starts tracking along the 40thpercentile, there is reason for curiosity and likely concern even if they are not technically underweight on a BMI chart. Sometimes children with anorexia fall off their height curves before they fall off their weight curves, which is why it is important to track both. Parents can plot their child’s growth on the following charts, or obtain growth records from their child’s physician: CDC Growth Chart for Girls Up to Age 20CDC Growth Chart for Boys Up to Age 20 Parents can also plot growth curves electronically (for free) on  My Growth Charts and can learn how to read a growth chart.   A Word From Verywell If you notice that your child has fallen off either his or her height or weight curves, ask your physician to conduct a careful history and physical. There are many possible explanations for a failure to grow and eating disorders are only one of them. Doctors may need to perform additional testing. It is also important to note that not all patients with eating disorders will have weight loss or be at lower weights. Eating disorders may occur in people of all body sizes.  ?

Thursday, May 21, 2020

A Career in Speech and Language Pathology - 1414 Words

A Career in Speech and Language Pathology Walking into school, a little boy is scared to talk to his classmates because he stutters . He is not getting good grades because he has trouble understanding information and communicating. His parents want to help him ,but do not know how. That is when speech and language pathologists come to the rescue. Speech and language pathologists help kids, teens, and adults overcome their oral and mental difficulties. They specialize in the field of helping the physically impaired, mentally impaired and behavioral disorders. The main issues they deal with are stuttering, mispronunciation, troubles communicating with others, troubles sharing thoughts, and troubles articulating (Connelly 44). Speech pathologists are required to attend many years of school to receive their Masters Degree and are paid a good amount, and their career gives them a rewarding prize of being able to strengthen their students minds to help them understand and learn better. Li ke all jobs there is a certain amount of education that an employee must complete in order to get the job he or she is wishing to do. Specifically, speech and language pathologists go through getting there bachelors and masters degree (â€Å"Speech Language Pathologist - Career Profile† 1). Before even entering the world of college people aspiring to practice this job should take english, public speaking, physiology, social sciences, math, and biology classes (â€Å"Careers in Speech-Pathology† 3).Show MoreRelatedPersonal Reflection779 Words   |  4 Pagessome will know from the very beginning. My journey began my senior year of high school. Beginning of my senior year, of high school, I shadowed many Speech- Language Pathologist, which include, in elementary schools, retirement communities, and hospitals. Between all three of these settings, I observed for over 150 hours. I shadowed a speech-language pathologist at the Brethren Home, Mrs. Lauren Garner, which is w hen I discovered my passion. During the therapy sessions, I saw how personable, excitingRead MoreWhat Career Choices Will You Have Made?806 Words   |  4 Pagestwo smart children. What career choices will you have made? I would have taught for years as a Special Education Teacher and went back to school for a Masters in Speech-Language Pathology. For 10 years, I would have worked as a Special Education Teacher. At the end of my tenth year teaching, I would take classes over the summer to work on a Masters in Speech-Language Pathology. I would start back teaching once I completed the program, own a private practice as a speech therapist, and own a non-profitRead MoreEssay on Speech Pathology971 Words   |  4 PagesSPEECH PATHOLOGY Many people would like to make a difference, not only in their own life, but in others’ lives as well. Deepak Chopra once said, â€Å"Everyone has a purpose in life†¦a unique gift or special talent to give to others. And when we blend this unique talent with service to others, we experience the ecstasy and exultation of our own spirit, which is the ultimate goal of all goals.† All of us, at one point in our lives, have to make the difficult decision of the goals we want to work towardsRead MoreMy Path Into Speech Pathology972 Words   |  4 Pages During high school volunteering at Columbus Regional Healthcare System led me to my path into Speech-Language Pathology. Since high school I was accepted into the Speech Pathology program and I apply to the graduate program this semester. Vidant Medical Center would be a wonder service-learning site to gain valuable career experiences. I would have the opportunity to incorporate my knowledge from previou s classes with hands on experience with patients and staff members. Vidant MedicalRead MoreWhy I Became a Speech Pathologist Essay741 Words   |  3 Pagesgrandmother had a stroke which ultimately affected her speech and was in dire need of a Speech Pathologist. This is what initially sparked my interest in this field.  I was determined on working with the geriatric population because of the experience and attachment I endured with my grandmother. However, the irrefutable fact that this is my passion became evident when I started working as an Assistant Teacher at Clarke Schools for Hearing and Speech. At Clarke I currently teach in a self contained classroomRead MoreService Is A Strange Word For Me1104 Words   |  5 Pagessatisfied the requirement times three. I had been a part of speech and hearing related practicums for three semesters, which inadvertently gave me the credits needed to graduate. My confusion came from not thinking of what I was doing as being, â€Å"service† based. To me, I do not label speech language pathology practice as a service. Backing up, I know that this thought will confuse a lot of people. All through my undergraduate career, I heard day in and day out how many differences this field canRead MoreSocial Justice, Fair And Unbiased Treatment Of The Population Essay1593 Words   |  7 Pagesto be blind to many social injustices that happen everyday in America. Describe five specific events/political issues/ economic issues/ religious issues/ educational issues that occur within the United States 1. Immigration/ refugees †¢ Understand language difference vs disorder 2. Modern racism Despite the end of slavery and Jim Crow laws, racial injustice remains a major problem for African Americans in the United States. While racism is no longer written into the law, â€Å"Modern Racism† is nowRead MoreBackground Information About The Agency Essay1154 Words   |  5 Pagesthe Agency History Ms. June Michaux is a licensed Speech Language Pathology Assistant for the State of Tennessee and the owner, founder and publisher of the lifestyle magazine Slips Digest that provides health, research and industry information to Speech Language Pathologists in a print media format. She works part-time for Let’s Talk Therapy in Antioch, TN where she provides therapy assistance and evaluation treatment for clients with autism, speech and learning disorders, swallowing deficits andRead MoreHcs 212 Healthcare Resources - Rehabilitation Services1318 Words   |  6 Pagesbefore being discharged and prescribed outpatient therapy. Stroke patients are also treated under more than one rehabilitation discipline. This means that they will see not only a licensed physical therapist but in many cases, an occupational and speech therapist as well. There are two main distinctions between physical therapists, orthopedic, neurological and pediatric. Orthopedic therapists work with a number of different diagnoses but the majority of their patients suffer from a muscle, jointRead MoreGraduation Speech : Language And Education994 Words   |  4 Pagesin World Language Education because it effortlessly joins together my sole two passions: language and education. As a child going through the public school system, whenever I was asked the standard question of what I wanted to be when I grew up, I always responded, â€Å"a teacher.† However, as I have grown up and have been exposed to different situations, I have developed an affinity for the Spanish language. It started as a language requirement in high school and transformed into a language class that

Wednesday, May 6, 2020

Homosexual Relationships Involving The Great Deities And...

Many of us grew up enjoying the myths and legends about Greek gods, mortals, and monsters that have been enjoyed by adults and children around the world for thousands of years. But not many, if any, would remember ever reading about homosexual relationships involving the great deities and brave heroes. In facts, those pieces of information were considered by our moral standards unappropriated and negligible, such that they had to be distorted in some way before the stories reach the public. The Greeks in Plato’s Symposium, however, are loud and proud of their homosexuality. Some argue that same-sex romance is the ideal and most honorable example of love since it guides the lover and the beloved to achieve the highest goods of life – wisdom†¦show more content†¦These relationships, though there were exceptions, were relatively short-lived. They usually ended once the eromenos had crossed the threshold into adulthood, and, as the result, their romantic relationsh ip turned into friendship. It is not exaggerated to say that male homosexual relationship held a very important position in ancient Greek culture for it had extensive influence on a large part of their social life: in politics, education, history, and mythology. With this in mind, it is no surprise for this practice to be brought up and idealized as the paradigmatic example of Eros in the Symposium. One method the orators use to do this was to subordinate heterosexual relationship and give male homosexual engagement superior and divine qualities. In Pausanias’ speech, he associates male/female romance with the Common Aphrodite’s Love and male/male romance with the Heavenly Aphrodite’s Love (14, 181B-181D). The Love of Common Aphrodite, Pausanias argues, is â€Å"vulgar† because it is based on mere impulse and erotic desires (14, 181B). Participants in this kind of love, men who chase after women, are controlled by lust and, therefore, unable to see pass the physical beauty of the bo dy. On the other hand, the Love of Heavenly

Project Management Organizational Structures Paper Free Essays

A project organization is a structure that facilitates the coordination and implementation of project activities. Its main incentive is to create an environment that encourages interactions among the project personnel with a minimum amount of distractions, overlaps and conflicts. At the start of every project, it is important to first select the organization structure. We will write a custom essay sample on Project Management Organizational Structures Paper or any similar topic only for you Order Now On the basis of unique characteristics of the project, each project structure various forms its own advantages and disadvantages. The main goal of an organizational structure is to reduce confusion and uncertainty that is almost certain to occur in a project’s early stages. The structure defines the relationships among members of the project management and the relationships it has with its stakeholders. It does this by using an organizational chart. There are three organizational structures that will be the focus of this paper and they are functional structure, matrix structure and pure project structure. There are many project considerations that need to be taken into account when choosing a project management structure. The size of the project is one of the main concerns since it is an all encompassing topic that needs to be addressed early on in the timeline. Next is strategic importance. Who or what stands to gain from the success of this project? There is also the need for innovation and technology. Projects are sometimes meant to break boundaries and existing resources might not be able to cut it. The project manager needs to see if the required technologies will be developing along side the project to ensure it’s on time completion. Also, there is the need for integration, which is if multiple departments need to be involved. Sometimes departments run on different schedules and uniting them together means some very tricky scheduling. Having this schedule written up and agreed upon by all departments can make this much easier to accomplish. There is also environmental complexity, which is the number of external interfaces that could possibly affect the project during the course of its construction. Things like the weather, the government or people are some examples of things that need to be analyzed carefully to ensure they do not cause any significant delays. Lastly, and certainly the most important, is budget and time constraints and the stability of those resources. A project cannot go beyond just a blueprint of an idea without the time and money eeded to make it take shape. Sometimes a company needs to prepare for years in order to raise the required resources to even begin a project. It would not be hard imagine the forethought that goes into this. Also, finding the available time to dedicate to the project is a difficult task itself. How can a company allot time to a project without it hampering its everyday tasks? What good is a project if the resources going into cripple the company it is for? It is a delicate balance to maintain which cannot be decided on a whim. Once all of these concerns have been thought through, a management structure can finally be decided on. Each structure has its own advantages and disadvantages, which makes choosing the structures a fairly complicated task. Let us go through each of them to see what they are capable of allowing managers to do. The functional structure allows employees within the functional divisions of a company to perform a set of specialized tasks. Each department is staffed with the appropriate employees. Engineers stay in the engineering department and human resources stay in HR. It is a very clear cut method to keep the right people in the right place doing the job they are suited to do. The one downside to this structure is that there is very little communication between the different divisions. If there is an urgent change that needs to be done, it is very likely that all the divisions would be able to react at the same time. A functional structure is best suited for a producer of standardized goods and services in large volumes at low costs. Every department knows what it needs to do and how to do it. Let the divisions work on their specific tasks is basically the motto of this structure. The next structure to discuss is the matrix structure. In a matrix structure, employees are grouped based on function and product. The employees are selected based on strengths and weaknesses so that the entire group can cover for each other and form an effective team with all its bases covered. Individuals are chosen according to the needs to of the project and the project managers of each group are directly responsible for completing the project within the agreed upon deadline and budget. There are downsides however. Since every group has its own project manager, there can sometimes be a conflict between them over the allocation of resources. One group might need more money or time to finish their tasks, but that would leave the other groups with less to work with. Also, the independence granted to each of the groups can make it difficult to monitor them all if the need arises. Lastly, costs can increase exponentially if each group has more and more managers and sub managers. The last structure is pure project which gives the project manager total control over the project they oversee. Simply put, a pure project organization might also be termed a task force. In the case of a pure project, the leader of this task force would have to be given total authority for a limited period to solve a particular problem. The pure project structure offers powerful advantages of clear project authority, access to special expertise, project focus and priority. This also simplifies project communications since all messages and concerns are taken directly to the leader for them to look over and decide upon. The disadvantages, on the other hand, include a duplication of effort, intercompany rivalries, uncertain reintegration of resources and unclear motivations and loyalties. If a project has an all powerful leader, the project essentially becomes their project. It can potentially steer the project on a course that the rest of the staff does not agree with. This is another source of significant delays and can change what the project is about and affect its chances of success. All of these structures have their own strengths and weaknesses, which have to be adapted to the projects they support. A simply error in selecting the wrong one can spell disaster for a project before it even has a chance to start. A manager should look at every aspect of a project, both in the current time and in the near future; to decide which structure will give it the best chance to accomplish its objectives. After all, the structure is made to help the project along, not drag it down. How to cite Project Management Organizational Structures Paper, Papers

Saturday, April 25, 2020

NCB Customer Expectations and Perceptions

Introduction The National Commercial Bank of Saudi Arabia was established in 1953. It was the initial bank in Saudi Arabia. Most of people, who knew about banking, depended solely on it for financial services. The citizens did not know about any other bank, as it was the only one, which existed (Baker 112).Advertising We will write a custom report sample on NCB Customer Expectations and Perceptions specifically for you for only $16.05 $11/page Learn More Currently, this bank is the biggest in whole of Middle East. The latest information gotten about it indicates that it has a paid up capital of US $ 1600 million. Towards the end of 2007, the overall amount of assets that it owned were US $ 55658 million. In the same year of 2007, it managed a net profit of US $ 1610 million. The bank is known for its efforts in delivering quality services to its customers for a long period it has existed in the market. Through leveraging technology, National Commercial B ank of Saudi Arabia is in a position to offer the most modern services among its competitors. It has also tried to maintain the traditions of Saudi Arabia, during its time of offering these services to its customers. It has 266 retail outlets that are committed in offering Islamic banking services. One of its strength is its wide customer base, which is approximately 2 million, which is managed well through effective array of delivery control (Shaw 105). More to its effective services to customers, the National commercial bank of Saudi Arabia has approximately 942 ATMs and 7000point of sale outlets. It initiated the introduction of online-banking services in Saudi Arabia. It managed this, through the usage of credit cards to facilitate the mobile banking that made the services of customers more effective with time. According to the news that were obtained in 2007, more than 85% of the customers banking services were done through alternative delivery channels, which was a sign of the advancement of the National Commercial Bank customer services. This bank is also known by its big space through which it operates its foreign exchange and money market in the whole of Middle East. This effective service of handling foreign exchange has made its customers to be more satisfied as all their needs are` met satisfactorily within its premises. The main areas of the case study are the challenges that the bank faced, of the need to reduce manual processes, time and costs in efforts of giving its clients an online channel for its corporate clients (Shaw 503). The solution of the challenge was the generation of a web-based solution that improved the flexibility and extensibility. The overall benefits that the bank enjoyed were streamlining the operations, improved customer service and reduced total operating costs that the bank incurred initially.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The case study In the year 2003, the National Commercial Bank was working tirelessly towards enhancing its banking services to some of its corporate bodies. This was the time when these corporate bodies, the clients of National Commercial Bank received services from the bank directly (Shaw 612). Through receiving these services directly, the corporate bodies’ clients, had the chance to interact with the bank through its retail outlets, whereby the work of the manual processes increased leading to some key issues that required to be addressed on time. The main channel for corporate clients It was a routine for these corporate clients to report to the bank branches for their normal enquiries and cash transactions. Although it was relying on the PC banking solution, which was a direct transaction to serve few customers, it was hard for the bank to reduce the branch overhead. This was a result of the presence of a huge number of cashiers within one branch, and the i ncreased foreign currency draft request, that were made by the corporate clients (Baker 316). All these transactions required some personnel to handle the manual operations at the branch levels. Most of the time, it was a must for the bank tellers to keep regular interaction with the treasury help desk to inquire and decide on the most favorable exchange rate to be used in settling the corporate clients. Features in incumbent system The use of Personal computer banking services in the branches resulted to limited functionality. The main issue that brought about some controversies was that, the cash management elements for coming up with the best exchange rates to handle the problems of the clients online were not available. The treasury system could not solve the foreign currency issues through online mode. Another major issue that needed some attention was that, some liquidity management elements such as time deposits management were not readily available (Shaw 475). For instance, incase there was a need for SWIFT payments to be made; the corporate client had to visit the bank branch or communicate with relationship manager to give the required authorization by fax. This act was not admirable, as it was resulting to some delays of urgent customer’s requests. Another issue that the bank faced was Non Web-enabled transactions This was a great challenge to both the bank and its customers. One of the major issues that challenged the bank is lack of a bank website, where the clients would access some of the information to solve their problems.Advertising We will write a custom report sample on NCB Customer Expectations and Perceptions specifically for you for only $16.05 $11/page Learn More The absence of a bank web where the clients could visit for some solutions resulted to an increased manual processing for both the bank and its esteemed clients. For instance, the clients from the corporate bodies were forced to prepare thei r payroll sheets in advance by following the specifications that were required by the bank, and then present the sheets to the bank for further processing (Baker 580). This was too much work for customers to handle, as they were expecting all this work done by the bank itself, through the application of the advanced technology. The bank developed a high desire of solving such problems to ensure that their customers were served well and satisfactorily without much struggle. This was also a desire for clients to receive the best form of services from their entrusted bank. Solution overview The National Commercial Bank of Saudi Arabia did an evaluation of how the banking solutions could be found online, and it managed to come up with Infosys as its technology partner that would provide solutions to its problems (Reid 226). Through collaborating with Infosys, there was an introduction of Infosys Finacle web based cash management software, which the bank planned to implement within the n ext one year. The application of this web based cash management software with the help of other competent technologies like J2EE and .NET managed to solve major problems associated with online banking. Through the use of these technologies by the National Commercial Bank, it was possible to eliminate the hardships of travelling by providing anytime, anywhere access to the needed information by both the banks clients and the employees. There were other benefits that the bank enjoyed from the introduction of such technologies like global liquidity management, short term clients investments through the bank, and easier management of international payments such making it to enjoy rich set of functionality (Reid 123). The web based cash management software has a capability of offering multi-channel delivery through both the personal computer and other wireless devices. The application of this solution to the bank branches also ensures reduced Total Cost of Ownership, effective services t o the clients, time saving for clients and the tellers, and quick maintenance for the bank in general. Banks corporate customers Another solution that was worth celebration by the banks clients was that the clients did not have to visit the bank branches for inquiries and other cash transactions like those that they used to do before. The new system gave the clients some opportunities to remotely login by use of a browser, do some inquiries, and later conduct some transactions with National commercial Bank.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The corporate customers still can as well access the liquidity management features through online, and handle some issues like setting up account sweep guidelines, come up with money market deals, and receive an automated reconciliation of the account cash transactions (Reid 201). This exercise allows clients to have access to their account whenever they need it, to ensure their accounts are safe and not tampered with by any stranger. These applications provided for more security of the clients account. Cutting-edge features By Finacle web based cash management software, the national commercial bank treasury is able to obtain the current online exchange rates that would be important while doing foreign exchange transactions with the corporate (Baker 405). It became possible for the corporate clients to receive the latest rate during the cash transactions with the bank. This system also has a capability of allowing the corporate to send their draft requests online. The Finacle system also works with the National Commercial Bank especially the main banking system to ensure the clients requests are processed as quickly as possible. The real time transaction processing Another major improvement was that the corporate could easily send their payroll sheets through the internet a safe connection (Baker 315). Once the banks receive these payroll sheets to confirm whether they are in accordance with their specifications, the bank takes them to the main banking system for further processing. This action saved much time as the corporate used to visit the bank branch to present their payroll sheets for final processing. Through the online services, the bank keeps on updating the corporate about the status of their payroll processes. The benefits Through working hand in hand with Finacle the National Commercial Bank has managed to handle its business challenges, and has successfully met the demands of its clients especially the corporate ones (Reid 98). The introduction o f the online banking services creates a most convenient customer experience and effective services to be enjoyed by both clients and employees. One indication of showing that customers are enjoying the online banking services is through the increased number of the customers preferring online service to other retail outlets. The banks online services act as a virtual branch for the National Commercial Bank thus reducing the overall operating cost of it, due to the decrease of corporate transactions and bank staffs. Moreover, the online services have resulted to rich functionality whereby the workload in every branch is reduced thus streamlining the overall operations. The accessibility of various transactions by the bank from one point became possible thus enabling it to fix the prices of the products and services in the best way. According to the information obtained from the Deputy General Manager of National Commercial Bank, he confessed that the cash management solution made them to take very crucial steps. Such steps included adding business value to their corporate customers, receiving the flexibility and functionalities that would place them in a very competitive edge compared to other global banks (Reid 117). The bank was also in a position to have a real time transaction processing potential and acquired a more business value according to their expectations. The deputy general manager of the bank gave a speech to assure the public how much the bank has benefitted from the Finacle web based cash management solution. There were no doubts that it enjoyed many benefits from this system especially fulfilling the dreams of their clients. Some of the questions that may arise from the above case study are: Questions What were the challenges that were associated with the introduction of Finacle web based cash management solution. Was the cost of installing the system worthy compared to the benefits that the bank enjoyed? Is the bank still looking for more tech nological advancements? Works Cited Baker, Michael. The Marketing Book. Michigan: Butterworth-Heinemann, 2007. Reid, Robert. Hospitality Marketing Management. New York: John Wiley and Sons, 2009. Shaw, John. International Marketing: Strategy and Theory. Michigan: Taylor Francis, 2008. This report on NCB Customer Expectations and Perceptions was written and submitted by user Mina Rosario to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.